Login to the 5Dimes system, go to the Cashier page, click on the green icon with the dollar and arrow sign and it will take you to the Payouts section. Once there, click on the check icon and fill in the information required in the following page.
IMPORTANT: Most of the checks are sent from foreign banks. Please confirm with your bank if a foreign bank check will be accepted and cashed prior to requesting cashier check payments.
A cashier check will be sent within 24-48 hours after your request has been submitted if entered before 1:00 PM ET Monday through Thursday. The minimum withdrawal amount that can be sent via cashier check is $1000 and maximum $7500 (US customers ONLY). $3000 is the maximum amount that can be sent to Canada.
Payouts for amounts higher than $3000 require specific documentation; contact Customer Service via Live Help for more information. For first time payouts, US customers may request a check in the amount of $1000 up to $3000.
You can request a maximum of one check every 7 days. Please check with Customer Support for the availability of this method in your area.
Please note we are unable to send check payouts to Washington State. $3000 is the maximum check amount that can be sent to the states of Hawaii, Alaska, Maryland and Oklahoma.
US customers receive checks sent using express delivery in approximately 7 to 10 business days after the date the redemption is processed.
Cashier checks must be deposited through a bank machine teller as soon as received or within 2 weeks of receiving your payment. 5Dimes cannot be held liable for cashing difficulties when more than 2 weeks have passed from the issuing date of the check, and monies will not be refunded.
Internal policies of some bank accounts in which checks are deposited could cause delays in the clearing process. This varies account to account and bank to bank. 5Dimes will not be held responsible for cashing delays/complications imposed by your bank.